Blog · 5 min read

Website first screen: 7 mistakes that make customers leave

In short

On the first screen a visitor decides in seconds whether to stay. It needs a clear answer about what you do and for whom, a price or timeline, one prominent button, a trust signal and fast loading on a phone.

Updated:

The first screen is what a visitor sees before scrolling. On a phone it is a small area, and the decision to stay or leave is quick. Here are the seven mistakes we see most often on small business sites, and how to fix them.

1. A pretty but unclear headline

"We create the future" explains nothing. Say what you do, for whom and why it matters, for example "Sofa cleaning at home in Yerevan in 3 hours".

2. No price or timeline

Even a range like "from $700" or "launch in 6 days" helps people decide whether the offer fits them.

3. Too many buttons

Five equal buttons mean nobody clicks any. Use one main button and one secondary, like "Send request" and "Message us on Telegram".

4. Slow loading on a phone

Heavy background video and huge photos on mobile data mean a blank screen. Compressed modern images, fixed sizes and light fonts fix it.

5. No trust

Live work, real photos, an address and clear terms. Reviews help only when they are real.

6. A slider instead of one message

Few people watch a carousel of five banners. One clear message beats five rotating ones.

7. The form is hidden at the bottom

A button on the first screen and a sticky button on phones keep the request one tap away.

First screen checklist

  • The headline says what, for whom and why
  • There is a price or timeline
  • One main button
  • A trust signal
  • Fast loading on a phone
  • A request button always at hand on mobile

See how it works on the kinto.am home page and in our landing pages.

Updated: 2026-10-12

FAQ

Common questions

All questions and answers

Do I need video on the first screen?

Only if it is light and really shows the product. Heavy video slows the site on phones.

How much does a website cost at Kinto?

Landing page from $700 (6 days), multi-page website from $1,800 (12 days), online store from $4,000 (22 days). Telegram lead bot from $500, AI assistant from $1,200. The exact quote is fixed in the contract.

Who owns the website after launch?

You do. The domain and accounts are registered in your name, and we hand over the code.

Do I have to pay every month?

Development is a one-time payment. Hosting and support are optional and billed monthly. The domain costs whatever the registrar charges.

How fast do you reply?

During working hours, 10:00 to 20:00, usually within 15 minutes. Website requests reach us on Telegram instantly.

Request

Shall we talk about your website?

Leave your name and how to reach you. We will ask a couple of questions and give you the exact price and timeline.

You chose:

Your request reaches us on Telegram instantly. We reply from 10:00 to 20:00. Prefer to write yourself? @kinto_am

Thank you, we got your request!

We reply within 15 minutes during working hours, 10:00 to 20:00. If it is urgent, message us on Telegram.

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