Privacy policy

Who we are

Kinto, a website and Telegram bot studio in Yerevan, Armenia. Website kinto.am. Contact: Telegram @kinto_am, Instagram @kinto.am. We are responsible for the data you leave on this website.

What data we receive

• What you write in the request form yourself: name, phone number or Telegram/messenger username, type of business, the option you picked and your message.
• Messages you send to the consultant chat on the website.
• Technical data: the page the request came from, where you came to the website from and ad tags (utm), device and browser type, IP address in server logs.
• Cookies and similar technologies: the Meta pixel (Facebook and Instagram) and visit statistics. The website also stores a visit source tag in your browser so we know where a request came from.

We do not ask for passport or bank card details.

Why

• To contact you about your request and answer your questions.
• To prepare a design mockup, an estimate or a proposal.
• To understand which pages and ads work and to improve the website and advertising.

Where we store it and for how long

Requests arrive in our work Telegram and are saved on our server. We keep them while we discuss a project or work together, and no longer than 3 years after our last conversation, then we delete them. Server logs are kept for a limited time.

Who we share it with

We do not sell data or share it with other companies for their advertising. Only the services the website cannot work without have access:

• the hosting the website runs on;
• Telegram, which delivers requests to us;
• Meta (Facebook and Instagram pixel) and statistics services;
• Anthropic: the service that helps the chat consultant prepare replies receives the text of chat messages.

Some of these services are located outside Armenia. We will also share data with public authorities when the law requires it.

Your rights

At any time you can find out what data we have about you, ask us to correct or delete it, and withdraw your consent. Write to Telegram @kinto_am, we usually reply within 5 working days. Cookies and the pixel can be turned off in your browser settings, the website and the request form work without them. If you believe we have violated your rights, you can contact the Personal Data Protection Agency of the Ministry of Justice of Armenia.

Law

We process data under the Law of the Republic of Armenia “On Protection of Personal Data” of 18.05.2015 (ՀՕ-49-Ն). By sending a request or a chat message, you agree to the processing of your data for the purposes described above.

If anything changes, we will update this page.

Last updated: 05.11.2026